F
requently
A
sked
Q
uestions
Do you have a customer satisfaction or refund policy?
What are your hourly rates?
Do you require a deposit? What is your cancellation policy?
What is your experience? How many events have you done?
Can I provide my own music?
Do you have back-up equipment in case of failure?
What is your standard attire?
Are you insured?
Do you have a customer satisfaction or refund policy?
Yes - Our events are 100% money back guaranteed. All deposits will be refunded if cancelled 30 days before the event.
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What are your hourly rates?
Event rates are $100.00 an hour with a minimum of three hours. With lights and effects $125.00 an hour. No overtime rates.
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Do you require a deposit? What is your cancellation policy?
Yes - 15% Refundable if cancelled 30 days prior to the event.
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What is your experience? How many events have you done?
We have been doing event music for fifteen years.
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Can I provide my own music?
Yes - Your own music must be provided in advance of the event. We also customize the music according to your wishes.
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Do you have back-up equipment in case of failure?
Yes - Our music is on digital drives with complete backup. We also have backup for all our sound and lighting equipment.
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What is your standard attire?
Whatever is the appropriate attire for the event. IE: Tuxedo, Suit, Casual
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Are you insured?
Yes - A Joyful Celebration, Inc. is licensed and insured.
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